If you miss a group class, you may attend a makeup class of the same level at one of our classes hosted at a private facility (e.g., West Point Grey Academy or Aura Indoor Tennis Club), provided that an available spot exists within 12 hours of the class start time.

You cannot attend a makeup class at municipal classes, but we're happy to accommodate you if you missed a municipal class at one of our privately hosted group classes instead if there is a space for your attendance.

Note: Municipal class policies do not allow one-time attendance solely for makeup classes. However, you may request a withdrawal and refund for classes missed due to injury or illness by contacting the municipality (e.g. the community centre) by telephone. Please note that we do not handle withdrawal and refund decisions for municipal classes.

*Makeup classes must be attended within 30 days of the last class date of the session in which you missed the class.