To request a withdrawal (or transfer to another class) for group classes or private lesson credits, please contact the below email addresses and include:

(1) Activity Number (6 digits) and Activity Name, and

(2) The reason for the withdrawal, or the reason for the class transfer request.

Refunds are not guaranteed and are subject to the Refund Policy.

Email addresses:

For classes at Trimble Park & West Point Grey Community Centre Gymnasium (WPGCC):

• andrea.mah@vancouver.ca
• If you do not receive a response within 3-5 business days, please let us know.

All other public tennis court locations:

• vansport@vancouver.ca
• If you do not receive a response within 3-5 business days, please let us know.

---

Example of what to write in your email to the City of Vancouver:

To: vansport@vancouver.ca

From: johnsmith@email.com

Hi,

My name is John Smith. Due to a change in travel plans, I would like to request my withdrawal from Activity #514248 starting next week, 1.0 - 2.0 NTRP - Adult Beginner Tennis Lessons (Level 1) at Kitsilano Beach.

I would additionally like to request a refund of my 2 remaining private lesson credits from 506132 - 10 Hours of Private Tennis Lessons (1 Person).

Sincerely,
John Smith

---

Questions? Contact us via email at admin@precisiontennis.ca or phone/text at (236) 515-6520